We ship to all addresses within the United States and Canada. For U.S. orders, we partner with trusted domestic carriers like USPS to ensure timely and secure delivery. For Canadian orders, we typically use USPS International or other reputable cross-border carriers to facilitate smooth transit.
Once your order is shipped, you’ll receive a confirmation email with a unique tracking number. For U.S. shipments, tracking updates are available throughout the entire delivery process—from dispatch to final delivery. For Canadian orders, tracking may update until the package reaches Canadian customs or is transferred to a local delivery partner (e.g., Canada Post). After this handoff, you can check the local carrier’s official website for the latest status and estimated arrival time.
We take great care in selecting materials for all our offerings, with three core priorities: quality durability, everyday comfort, and responsible sourcing. Depending on the style, materials may include organic cotton (for lightweight designs), recycled polyester (for functional, weather-resistant pieces), responsibly sourced wool (for structured styles), or vegan-friendly alternatives (for cruelty-free options)—all chosen to minimize environmental impact while ensuring long-lasting use.
To learn more about our full sustainability commitments, including supplier ethical standards, waste-reduction initiatives, and eco-friendly production practices, please visit our About Us page.
Proper care helps preserve the quality and lifespan of your items—here are our general guidelines:
- For most fabric-based pieces (e.g., cotton, linen-blend): Hand wash using mild detergent or machine wash on a delicate cycle with cold water. Avoid harsh bleaches or fabric softeners, as they can damage fibers or fade colors.
- For water-resistant or vegan materials: Wipe clean with a damp cloth for light stains; avoid machine washing, as it can break down protective coatings or affect functionality.
- For all styles: Line dry whenever possible to conserve energy and prevent fabric wear. If machine drying is necessary, use the lowest heat setting available.
Always refer to the care label inside your item for style-specific instructions, as some materials may require special handling.
For additional inquiries—including help with sizing (we recommend referencing our detailed size guide), restock dates for out-of-stock styles, or custom requests—please reach out to our customer service team at
[email protected] . We’re dedicated to providing prompt, helpful assistance to ensure a positive experience.
