These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
Any disputes arising from or relating to your use of the website shall be subject to the exclusive jurisdiction of the courts located in USA, unless applicable consumer protection laws require a different jurisdiction.
When you create a user account on the website or engage with our services, you are deemed to have agreed to comply with these Terms, as well as any future updates or modifications we may implement. We will post revised Terms on the website with an updated “Last Updated” date, and continued use of the website after such changes constitutes your acceptance of the revised Terms.
You represent and warrant that you possess the legal capacity to enter into binding contractual agreements. This means you must be of the age of majority in your jurisdiction (typically 18 years old or older) or have obtained valid written consent from a parent or legal guardian if you are a minor. By using our services, you confirm that you meet these requirements and that all information provided to us is accurate.
You are solely responsible for maintaining the confidentiality of your website account credentials, including your username and password. You agree to take all reasonable precautions to protect your account, such as using a unique, strong password, avoiding shared access, and promptly updating your credentials if compromised. If you suspect any unauthorized access to your account, a security breach, or theft of your credentials, you must notify our customer service team immediately. We shall not be liable for any losses or damages resulting from your failure to safeguard your account.
We make every reasonable effort to ensure that website content—including service descriptions, pricing, availability, and policy details—is accurate, complete, and up-to-date. However, we do not provide any express or implied warranty that such information is free from errors, omissions, or inaccuracies. In the event of a discrepancy, we reserve the right to correct the information promptly and, if necessary, adjust or cancel any pending service requests based on the corrected details. We will notify you of material corrections that affect your use of our services.
All intellectual property rights—including but not limited to copyrights, trademarks, logos, designs, text, images, software, and service-related materials—related to the website and its content are owned exclusively by our organization. You may not reproduce, distribute, modify, adapt, republish, or use any of this content for commercial or non-commercial purposes without obtaining prior written permission from us. This includes scraping website data, copying design elements, or using our trademarks in any way that implies affiliation or endorsement.
If you submit user-generated content to the website (e.g., reviews, comments, photos, or feedback), you retain ownership of the original rights to that content. However, by submitting such content, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, display, distribute, and modify the content for business purposes—including but not limited to marketing, promotional materials, website improvement, and service enhancements. You warrant that your submitted content does not infringe on the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party, and that it does not contain harmful, defamatory, or illegal material.
You agree not to engage in any of the following prohibited activities when using the website:
- Accessing or attempting to access the website through unauthorized means (e.g., hacking, phishing, using automated bots to scrape content, or bypassing security measures);
- Attempting to reverse engineer, decompile, disassemble, or modify any software, code, or systems used to operate the website;
- Using the website for commercial purposes not explicitly authorized by us (e.g., reselling our services, promoting third-party products, or conducting unauthorized business transactions);
- Transmitting or posting harmful, fraudulent, defamatory, harassing, discriminatory, or illegal content;
- Interfering with the normal operation of the website (e.g., causing server disruptions, overloading systems, or disrupting user access);
- Creating fake accounts, impersonating others, or providing false information to access our services.
We stand behind the quality of our services and offer a 30-day satisfaction guarantee for eligible services. If you are not satisfied with our services for any reason, you may request a service adjustment or refund within 30 days of engagement, subject to our Return or Service Adjustment Policy. Services marked “final” or “non-refundable” (clearly indicated at the time of engagement) are excluded from this guarantee.
We do not provide any express or implied warranty regarding the continuous, uninterrupted, or error-free availability of the website or its services. The website may be temporarily unavailable due to scheduled maintenance, technical issues, server updates, or circumstances beyond our control (e.g., internet outages, natural disasters, or third-party service disruptions). We will make reasonable efforts to notify users of planned downtime and restore services promptly. We shall not be liable for any losses or damages resulting from temporary unavailability of the website or services.
To the maximum extent permitted by applicable law, our organization shall not be liable for any indirect, special, incidental, or consequential damages arising from your use of the website or engagement with our services. This includes (but is not limited to) damages for lost profits, lost data, business interruption, or inconvenience, even if we have been advised of the possibility of such damages. Our total liability for any claims related to our services shall be limited to the amount you paid for the specific service in question.
Any disputes, claims, or controversies arising out of or relating to these Terms, your use of the website, or your engagement with our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). Arbitration shall be conducted in a location mutually agreed upon by both parties, or if no agreement is reached, in the State of Texas, USA.
This provision does not prevent you from seeking remedies through small claims court for disputes that qualify for such proceedings under applicable law. Nothing in these Terms is intended to limit or exclude any rights you may have under mandatory consumer protection laws in your jurisdiction. Such rights shall remain in full force and effect and shall take precedence over any conflicting provisions in these Terms.
For questions about these Terms, please contact our customer service team at
[email protected].
